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Retirement: a cause worth working on

There are two things that drive the newly appointed global chief operating officer of State Street Global Advisors, Greg Ehret, in his bid to improve the client experience: the retirement business is a cause worth working on and the clients are the reason the business exists. Ehret was appointed to the new position at SSgA, […]
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The Co-op’s equally split strategy

The United Kingdom’s Co-operative Group, a chain of food, funeral and financial services outlets, markets itself on a popular loyalty scheme whereby customers earn points that are converted into a profit share, or dividend, directly linked to the group’s annual profits. It’s a founding philosophy that can trace its roots back a hundred years and […]